COVID-19 Customer Update
COVID-19 UPDATE – NOVA SCOTIA
Volvo of Halifax is committed to our responsibility of protecting the health and well-being of our employees, customers and communities while delivering an essential service.
Consistent with the declaration of a State of Emergency in Nova Scotia, we fully support and have taken the following steps to ensure we adhere to the necessary measures.
- We have taken the steps inside our dealerships to ensure social distancing is being practiced by restricting groups to a maximum of 5 people in any given workspace area.
- Rigorous cleaning and disinfecting practices continue to take place.
All visits to our showrooms will be by sales appointment only. Please contact us by your preferred method of communication (telephone, text message, website or instant messaging) and we will be happy to schedule an appointment with you.
Let us know which vehicle you are interested in and we will send you a detailed walk-around video of that vehicle. Much of the communication including financing details can be addressed via text, phone, online tools, thereby minimizing the amount of time required in the showroom itself.
We realize that servicing your vehicle is essential. If you are able, please drop off your vehicle and leave your keys in the key drop off. If this is not possible, please contact us (see below) to discuss possible alternative arrangements. *Please note that our shuttle service is currently suspended for the health and safety of our customers and employees.
For all service customers, a full pre-repair video of your car noting the required work and costs will be sent to you for review and confirmation.
The Steele Auto Group is committed to provide you with the best customer experience in the industry and to be your “Destination of choice for everything Auto”. We sincerely thank you for your understanding and cooperation during this time.